Subscription Service Agreement
This Subscription Service Agreement ("Agreement") is entered into by and between Poole Media Co. ("Service Provider") and the subscribing client ("Client"). By subscribing to our services, the Client agrees to the following terms and conditions:
1. Scope of Services
Poole Media Co. agrees to provide professional subscription-based services, including but not limited to:
Website development and/or maintenance
Social media management and/or content creation
Services will be rendered in accordance with the subscription package selected by the Client. Specific deliverables and timelines will be detailed in the package description at the time of purchase.
2. Client Responsibilities
To enable the effective delivery of services, the Client agrees to:
a. Provide timely communication and feedback as requested by the Service Provider.
b. Supply any required information, materials, images, or content necessary for the completion of the services.
c. Review and approve deliverables as requested by the Service Provider.
Failure to fulfill these responsibilities may impact the Service Provider's ability to perform the services as agreed. The Client acknowledges and agrees that such failure does not constitute a breach of this Agreement by the Service Provider.
3. Hold Harmless Clause
The Client agrees to hold Poole Media Co. harmless from any and all claims, damages, or liabilities arising from the Client's failure to:
Communicate necessary information or approvals.
Provide required materials or resources.
Actively engage with the services offered under this subscription.
The Service Provider is not responsible for unused services or any resulting outcomes due to the Client's lack of participation or engagement.
4. Service Delivery
Poole Media Co. will provide the services as outlined in the subscription plan selected by the Client.
a. The Service Provider will make reasonable efforts to deliver services in a timely and professional manner.
b. Services are deemed fulfilled when deliverables are made available to the Client, regardless of whether the Client chooses to use or act on them.
5. Non-Refundable Subscription
Subscription fees are non-refundable. Failure to engage with the provided services, including lack of communication, does not entitle the Client to a refund.
6. Limitation of Liability
Poole Media Co.'s liability under this Agreement is limited to the value of the subscription fees paid by the Client during the current subscription period. Under no circumstances shall Poole Media Co. be liable for indirect, incidental, or consequential damages resulting from the Client's failure to fulfill their responsibilities or utilize the services.
7. Agreement Acknowledgment
By subscribing to our services, the Client acknowledges that they have read, understood, and agree to the terms and conditions set forth in this Agreement.